What to say when someone asks for a discount

managing clients Sep 26, 2018

 

Have you ever had someone says to you:

“Can I have a discount”?

This is a common question.

Have you ever had a situation where a client says can I have a discount?

Well here's what you say to them.

My preferred solution is “why do you want a discount?”

And say nothing. Let them do the talking.

Some days people just ask for a discount.

What you can say is, “we don't tend to discount because our pricing is very fair and it's well considered from the outset”.

The only time in which we consider discounting is if there was a volume of work that would allow us to scale our opportunities and replicate some processes and that could reduce our costs internally.

If someone wants to make 5 films over a set period then we're happy to consider discounting the fifth film by a percentage.

But in general, I don't like to discount.

I just think it kind of sets the wrong tone from the outset.

And when you push back and say you know “why is it you want...

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How to Qualify a Prospect up front

managing clients Sep 20, 2018

How to qualify a prospect up front before you start doing any work.

I was on a coaching call last week with one of my F8 Accelerator clients.

We were discussing the amount of time he was spending putting proposals together and then not always winning the jobs.

One of the things we discovered was that there just wasn't enough pre-qualification going on. If you don't pre-qualify a prospect upfront you are driving blind 

What is pre-qualification?

In its most basic form it's simply asking the client do they have a budget in mind?

In most cases, they won't tell you how much they've got.

But what you can say is look we're probably not going to be the cheapest quote you're gonna get. So what are you looking for you're looking for speed are you looking for quality or are you looking for the price because generally speaking, you can pick two of the three.

Now we tend to work at the higher end of the market think of us as more of your Mercedes-Benz than your Ford Falcon, so just let me...

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